Many people tell me that they're uncomfortable saying, "I'm sorry." They think it's a
sign of weakness. Quite the contrary - - it's a sign of strength. To be vulnerable by
saying, "I'm sorry," when it REALLY comes from the heart, is very powerful.
Sybil Evans' Biography
Ms. Evans is a recognized authority with over 20 years experience solving conflicts originating in
cultural and ethnic differences. She is a nationally-recognized specialist in conflict and diversity issues and the author of two books:
Resolving Conflict in a Diverse Work Place. HOT BUTTONS: How to Resolve Conflict and Cool Everyone Down.
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244 Madison Avenue
New York, NY 10016
Telephone 212-697-0974
Fax 212-697-9104 Sybil@SybilEvans.com